Shipping policy

All parcels that are shipped internationally, are subject to customs charges by your country’s customs office. These charges are sent to the recipient of the parcel, the invoices are usually sent by email. 

A NOTE TO OUR AMERICAN FRIENDS: A lot has changed with international shipping and courier services in general this year particularly to the U.S. where we’ve been told there are huge backlogs in customs depots due to the new tariff implementations and unpaid fees. Please remember you will now have fees to pay on receipt of your order. 

CLICK AND COLLECT FROM SHOP

A good reason to come and visit our shop... Order online and we will email you when it is ready for collection. Our Lambs Conduit Street shop is open Monday to Friday, from 11am to 6pm. Saturday 11am - 5pm.

UK STANDARD DELIVERY

From £3.50, 5 - 7  working days - tracked parcel.

Your order will be dispatched as soon as possible, generally the next working day. This increases in the lead up to Christmas, our busiest time of year. We are a very small team and work very hard,  so we thank you for your patience. 

If you need a quick delivery, please contact us by phone on 020 7430 2526 and we'll arrange a faster service for you.

Please note that for large or heavy items a shipping quote will be obtained from the couriers. A separate shipping invoice will be sent to you once we receive a quote. This is so that we can accurately quote and don’t under or over charge you. We unfortunately can’t ship to PO Boxes. Please provide a physical address for shipping purposes.

INTERNATIONAL

From £10, from 10 - 12 working days depending on destination. Please note that standard international delivery is not available for all our products. However, if you need a quote for delivery outside the UK, please contact us and we’ll be happy to help.

Please note that for large or heavy items a shipping quote will be obtained from the couriers. A separate shipping invoice will be sent to you once we receive a quote. This is so that we can accurately quote and don’t under or over charge you. We unfortunately can’t ship to PO Boxes. Please provide a physical address for shipping purposes.